Vd89 Terms & Conditions — Know this before you play

By using the vd89 (hereinafter "Platform" or "we") website and mobile application, you are agreeing in full to these Terms & Conditions. These terms form a legally binding agreement between you and vd89.

If you do not agree with any part of these Terms & Conditions, please refrain from using vd89. By continuing to use the Platform, you confirm that you have read and accepted these terms.

Vd89 reserves the right to modify, amend, or update these terms at any time. For significant changes, advance notice will be provided via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To open an account with vd89, you must meet the eligibility criteria below. If an account is found to have been opened without meeting these requirements, we reserve the right to close it at any time.

• You must be at least 18 years old — verified through the KYC process.
• A valid Bangladeshi mobile number is required for OTP verification.
• You must provide accurate and truthful personal information.
• Each person may register only one account.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

After registration, KYC (Know Your Customer) verification must be completed within a specified timeframe. This requires submitting a copy of your National ID card or passport. Until KYC verification is complete, large withdrawals may be restricted.

If your account details change — such as your phone number or payment method — please notify our support team right away. Failing to keep your information up to date may cause issues with withdrawals.

You can deposit at vd89 using Bangladesh's most popular mobile banking services. All deposits are processed in Bangladeshi Taka (BDT).

Funds are usually credited to your account instantly after a successful deposit. If your deposit doesn't appear, please contact support with your transaction ID.

Vd89 does not charge any fees for deposits. However, your mobile banking service provider may apply their own charges — this is subject to their individual policies.

There are a few rules to follow when withdrawing funds from vd89. Under normal circumstances, the withdrawal process is straightforward and fast.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals will be restricted until KYC verification is complete.
• Wagering requirements must be met before bonus funds can be withdrawn.
• A withdrawal request is typically processed within 15 minutes to 24 hours.

• Suspicious activity has been detected on the account.
• Multiple withdrawal requests for unusual amounts are made on the same day.
• KYC verification is incomplete or there are discrepancies in the information provided.
• A withdrawal is attempted without fulfilling the bonus wagering requirements.

Vd89 does not charge any fees for withdrawals. As long as you comply with all applicable rules, the withdrawal process is straightforward and transparent.

Please read these terms carefully before using any bonus or promotional offer at vd89. Each bonus has its own specific conditions, which are listed on the promotions page.

• Multiple bonuses cannot be used at the same time unless explicitly stated otherwise.
• Bonuses are available to eligible members only. Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Any unused bonus will be forfeited once it reaches its expiry date.
• Withdrawing before meeting the wagering requirements may result in your bonus being forfeited, though your original deposit remains protected.

If a bonus has a 5x wagering requirement, it means you must wager five times the bonus amount before withdrawing. For example, a ৳1,000 bonus with a 5x requirement means you need to place ৳5,000 in bets before a withdrawal is available.

In certain cases, bets on specific games may not count toward wagering requirements — such as low-risk bets or bets placed at very low odds. See details on the Promotions page page.

Vd89 reserves the right to modify, suspend, or cancel any bonus offer at any time — particularly if misuse of an offer is detected.

Vd89 has a set of general betting rules that apply to all members — covering both Sports Betting and casino games.

• Once a bet is confirmed, it cannot be cancelled — except where an in-play cash-out option is available.
• If a match has no result (No Result), the stake is refunded.
• Vd89 reserves the right to void any bets placed at clearly erroneous odds.
• If a match in an accumulator bet is cancelled, that selection is removed and the remaining odds are used to settle the bet.

• All casino game outcomes are determined by an RNG (Random Number Generator) — completely fair and tamper-proof.
• If a game is interrupted due to a technical error or disconnection, vd89 reserves the right to void that round.
• Any winnings obtained by exploiting bugs or glitches in game software may be forfeited.

If you have a dispute regarding a betting outcome, please contact support within 24 hours. vd89's decision will be considered final.

Vd89 operates as a fair and transparent platform. The following activities are strictly prohibited and may result in permanent account closure.

• Multiple Accounts: Holding more than one account — whether under your own details or someone else's.
• Bonus Abuse: Creating an account or placing bets solely to claim bonuses.
• Money Laundering: Using the platform for money laundering purposes.
• Fraud: Using a false identity, stolen payment methods, or fraudulent information.
• Exploiting System Vulnerabilities: Deliberately exploiting technical bugs, errors, or system inconsistencies.
• Unauthorized Software: Using bots, scripts, or automated systems to place bets.
• Allowing Minors Access: Allowing anyone under the age of 18 to access or use your account.

Under certain circumstances, vd89 may suspend or permanently close an account. You may also request to close or temporarily suspend your own account at any time.

• Suspicious login or unusual account activity detected.
• Discrepancies found in information submitted during KYC verification.
• Security verification required.
• At your own request — for a responsible gaming break.

• Engaging in prohibited activities.
• Managing multiple accounts.
• Creating an account using false information.
• Direction from a legal or regulatory authority.

If your account holds a balance at the time of closure and the reason for closure is not a prohibited activity, you are entitled to a refund of that balance.

Vd89 believes every member deserves a safe and enjoyable experience. Responsible gaming isn't just a policy for us — it's a commitment.

• You can set your own daily, weekly, or monthly betting limits — and once set, they cannot be easily increased.
• A self-exclusion break is available — ranging from 24 hours up to 6 months.
• To permanently close your account, please contact support.
• If you run into any issues with betting, contact our Responsible Gaming page for full details.

If you ever feel that your betting is getting out of control — take the courageous step of acknowledging it. Our support team will assist you with complete confidentiality.

Vd89 takes the security of your personal information very seriously. Details provided at registration are used solely for account management, KYC verification, and payment processing.

• Your information is never sold to third parties.
• Your information is not shared with third parties except where required by law or a regulatory authority.
• You may request to update or delete your account information at any time.
• For full details, visit our Privacy Policy page.

To contact vd89: support@vd89.click — our support team is available in English 24/7, seven days a week.